Austria
Sweden
United StatesUpgrade your accessibility with smart virtual phone numbers, a digital receptionist (IVR), and a complete cloud phone system.
Choose your 1800, 0818, or local number and start receiving calls today
National numbers
Available 0818 numbers'Professional 0818 numbers for nationwide business presence.'
Toll-free numbers
Available 1800 numbers1800 numbers that customers can call free of charge.
International numbers
Available global numbersBusiness phone numbers in Europe and other key markets.
See how your number works in the app
Watch a quick walkthrough of how to set up your business number, manage calls, and control your phone system inside the CallFactory app.
Powerful features included
Simplify communication with advanced call features designed for businesses. From call forwarding to voicemail, get everything you need to manage calls efficiently and keep your team connected.
Call filter
Block unwanted callers, allow only authorised numbers, or reroute specific callers to different destinations. The call filter keeps your business lines open for the calls that matter.
Change final destinations
Forward calls to any phone — mobile, landline, or VoIP. Change destinations anytime through the dashboard, add as many extensions as you need, and route calls to colleagues anywhere in the world.
Whisper tone
A short audio message tells you which number was called before you answer — whether it is a business call to your mobile, a specific webshop, or an international number.
International telephony
Get local phone numbers in other countries and route calls across borders. CallFactory is a registered telecom operator in 13 countries — reliable international telephony without complexity.
Phone menu (IVR)
Help callers reach the right person immediately. With a simple menu, you route every call to the right employee or department.
Peak traffic management
Handle sudden call spikes from campaigns, media exposure, or seasonal peaks. Our cloud-based platform absorbs the volume so no caller hears a busy tone.
Flexible phone solutions by sector
From call centres to clinics, see how our solutions adapt to the unique needs of different industries — keeping teams reachable and operations smooth.
Online stores
Give your customers a professional phone number for enquiries, manage order-related calls efficiently, and offer voicemail or automated updates — making support …
Inbound call centres
Distribute incoming calls to available agents, manage high volumes with intelligent queues, and improve caller experience — whether you run an external …
Global business
Keep your international team connected with one business number — route calls across borders while staying consistent and professional. Forward business calls …
See how to create a professional welcome message with text-to-speech
Text-to-speech assistant
Create custom welcome messages, after hours messages, and phone menus using our text-to-speech assistant in over 199 languages!
